Testimonials

The following quotes are taken directly from Arbor Hospice Patient and Family Satisfaction Surveys.

"Arbor Hospice, Thank you for the care and understanding that was shown to may Dad and our family. A memorial bench is up at our cabin, where Mom and Dad may see the sun rise and set. Where good memories are shared."

"I will forever be grateful and thankful for all of the services, support and compassion my family and I received. All the staff will forever be in my heart and prayers. Thank you all."

"Arbor Hospice helped me and my family get through very hard times. They continued the support after my grandpa passed. When we called to have grief support come out, they came in a good time frame to help. Thanks for all you did for me and my family."

"I visited my cousin in The Residence in October. I was very impressed by the pleasant atmosphere and caring attitude; and our family is pleased with my cousin's care. I am familiar with hospice in the Tampa, FL area through my work. God bless you as you carry on God's work."

"The professional, yet loving, care shown was incredible. ...sincere appreciation of your help making Mom's last days peaceful for her and a comfort for us."

"Thank you for your gentle and caring way during ...and following my father's passing."

"To everyone at Arbor Hospice-What you do for patients and their families is a beautiful gift."

"Arbor Hospice and Grief Support Services worked miracles with our family at a time when we thought miracles were no longer possible."

"The love and care that was demonstrated by all staff was greatly appreciated by the family. He died in your loving care and we are extremely grateful for that. You do wonderful work...and we are proud to help you to carry it out."

"Thank you for making our loved one's final days as comfortable as possible, for your compassion and care, and for helping him to keep his dignity."

"My family and I were somewhat naive to the functions of Hospice. We were stunned by the amazing people who came to care for our loved one. Truly, the Hospice nurse answers to a higher calling than the rest of us."

"You are to be praised for the kind, gentle, loving manner in which you care for your residents. You make death a part of life while allowing dignity until the last breath and beyond. You give reassurance and comfort along with sensitivity and professionalism-a unique combination."

"I wish to express by heartfelt gratitude for all your assistance in my time of need during the final days of my husband's life. With your help, I am grateful that I was able to bring him home and be with him for those last few days. He was a wonderful man and he deserved the dignity and love you all gave him. ... I don't know what I would have done without your support and careful attention to him."

"If all the people at Arbor Hospice are as caring and gentle as our caregivers, we definitely have a choir of angels in our midst."

"We want to thank the wonderful nurses who were a tremendous help to our family during our mother's illness. We would not have been able to manage without them. There are no words to convey the warmth and loving support you gave to our mother and to all of our family members."

"'Thank you' will never seem enough for all the love, care, and support you have shown to our family."

"Living here at Hospice has been wonderful. I've met so many nice people that work here - and people that live here - which have given me the strength and courage to live."

"I want to thank you and all of the staff at Arbor Hospice for the wonderful care that was given to my daughter during her recent stay with you. I could not have asked for anything better for her. It was such a wonderful relief to me and to her sister and brother to more or less "find" ourselves in your beautiful facility and with such caring people. She received not only the necessary medical attention at Arbor Hospice but was treated with great compassion and tenderness by each member of your staff who had responsibility for her care."

"You are caring, kind and gracious people. My father's last days were peaceful and beautiful because of you all. You have been a godsend and we could not have survived without you."

"We will always be grateful for the personal touch and great care you gave my wife. It was more than just a job; you put your whole hearts into it. We will never forget you! Words cannot express our appreciation."

"I am, and continue to be very impressed with the work of hospice organizations and their employees. I knew my niece was essentially alone with only a few friends in Michigan – she relocated there a few years ago after losing her husband to cancer – but none of us should go to the other side without someone caring."

"We also very much appreciated the excellent services of our chaplain, who in addition to her regular visits to our home, magically appeared mere minutes after mother passed away so she could pray with us. Our chaplain also officiated at mother’s burial service and did a beautiful job. She spent several hours with my sister and me, learning all about mother in preparation. She painted such a charming and accurate picture of our mother that our family member and friends laughed in fond recognition."

"On behalf of our entire family, I would like to thank the staff of Arbor Hospice in Ann Arbor for the compassionate care that our mother received this past winter. It was a very difficult March for us, and we regret not writing down the names of all the individual nurses, aides and support staff to acknowledge now. Please let your entire staff know how much we appreciated everything that was done for Mom every hour of each day she resided at Arbor Hospice."

"Our family felt very supported as we made this journey with Mom. All of our questions were patiently answered and we were made to feel welcome at any hour."

"We were particularly impressed with the Arbor Hospice facility itself. So much beautiful space and grounds - even in the winter! And the gathering room with tables, chairs, fireplace and TV provided many of us with a respite from care and a place to wheel Mom for a change of scenery. She really liked that and was happy to be with us as we ate the wonderful soups available each day."

"It's been 10 years since my mother peacefully left this earth. I am thankful everyday for the compassionate care that she received at your facility."

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